1. Why is CLM terminating the UCC certification program?

The Universal Claims Certification (UCC) was originally developed to address the unnecessary complexities surrounding the licensing process for independent and staff insurance adjusters. When the UCC was originally developed and implemented, adjusters that worked in multiple states were burdened with obtaining and maintaining several state licenses. These adjusters were forced to track the renewal requirements for each state license, which often vary significantly between jurisdictions. The lack of uniformity among states made for a rigid process, which led CLM to pursue a universal certification that would assist with obtaining multi-state licensure. However, since the UCC’s inception in 2017, the adjuster licensing and continuing education laws and regulations have progressed significantly across the country. Additionally, considering that most states now recognize each other’s home-state adjuster licenses for reciprocity purposes of initial licensing and/or continuing education, it is no longer practical to offer or maintain the UCC.

2. I am an active UCC holder, how does termination of the UCC impact me?

As a current UCC holder your certificate will remain valid until the expiration date of the compliance period found on your UCC Dashboard. Additional renewal cycles will not be available after this date. Your state license(s) will expire according to the date documented with each state and you will need to follow state regulated licensing requirements for each state where you want to have an active adjuster license. To find your expiration date(s) you may consult your Tracker account, contact the state Department of Insurance, or contact [email protected].

You are still responsible for ensuring completion of continuing education courses to meet the educational requirements to allow for a satisfactory renewal as prescribed by each state in which you are licensed. You can renew your licenses through your Tracker account or directly with the state.

Any required license applications or renewals will depend on the state in which you hold such license. For resident state licenses, you may be required to take an examination. Depending on the state in question, this may also be the case for non-resident state licenses. However, if you hold a resident state license and that state has reciprocity with the non-resident state in which you seek a license, then renewing or applying for your non-resident license(s) may be as simple as submitting an application and paying a fee. Below is a list that outlines reciprocity in those states where the UCC was offered:

* To receive state reciprocity, you must have a resident license. The state will not accept designated home state licenses for reciprocity purposes.

3. I am an unlicensed adjuster who has taken the UCC pre-certification course and am not active UCC holder. How does the UCC termination impact me?

Since you have taken the pre-certification course, you may continue through the process to earn the UCC for a single two-year cycle.

- If you choose to proceed, you must complete the course and sit for and pass the exam by 11/12/24. Upon passing, your certificate will remain valid until the expiration date of the compliance period found on your UCC Dashboard. Additional renewal cycles will not be available after this date. See question 2 for details regarding how to manage your licenses.

- If you choose not to proceed, you will now need to apply, pay applicable fees, and sit for the license examination for the state in question.

4. I have not renewed my UCC and am no longer an active UCC holder. How does the UCC termination impact me?

If you are not currently an active UCC holder, this change does not have an immediate impact on your licenses or continuing education. Please note that termination of the UCC means you will not be able to renew your UCC in the future.

5. What happens to the UCC-specific continuing education qualified education I have earned? Does it still count towards my state license?

UCC education qualifies for continuing education but is dependent on the course and state. Please consult your continuing education transcripts or your Tracker account to determine state license continuing education. If you need assistance, please contact [email protected].

6. Will my reciprocity remain intact after the termination of UCC? How does reciprocity work between my designated home state and reciprocal states? Do I need to take any steps to maintain or apply for reciprocity?

Your state license(s) will expire according to the date documented with each state and you will need to follow state regulated licensing requirements for each state where you want to have an active adjuster license. To find your expiration date(s) you may consult your Tracker account, contact the state Department of Insurance, or contact [email protected].

You are still responsible for ensuring completion of continuing education courses to meet the educational requirements to allow for a satisfactory renewal as prescribed by each state in which you are licensed. You can renew your licenses through your Tracker account or directly with the state.

Any required license applications or renewals will depend on the state in which you hold such license. For resident state licenses, you may be required to take an examination. Depending on the state in question, this may also be the case for non-resident state licenses. However, if you hold a resident state license and that state has reciprocity with the non-resident state in which you seek a license, then renewing or applying for your non-resident license(s) may be as simple as submitting an application and paying a fee. Below is a list that outlines reciprocity in those states where the UCC was offered:

* To receive state reciprocity, you must have a resident license. The state will not accept designated home state licenses for reciprocity purposes.

7. After the termination of UCC, how will I track my licenses and continuing education?

You may continue to track your licenses and continuing education through Tracker or you may choose to track them on your own. To determine the expiration on your Tracker subscription you can log into your Tracker account or contact [email protected].

8. How is CLM going to support me throughout the termination of the UCC?

The CLM Team understands that this is an unexpected change, and we are committed to supporting you throughout this process to help you remain compliant and ensure minimal disruption to your work. If you have further questions or need any assistance, please contact [email protected].

Last updated: August 12, 2024

UCC Termination Frequently Asked Questions